Thank you for visiting and shopping at www.outthedoor.co.uk
All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Estimated delivery time
Bubble tent - 10-15 days
All other items 1 - 35 days
Cost of shipment will differ for each shipping location. To find out how much shipping will be to your area go to the checkout page.
You may have to pay a fee for custom import duty depending on which country you live in. This fee is the responsibility of the customer.
Delivery delays can occasionally occur.
If a product gets damaged or was faulty upon a delivery please contact firstname.lastname@example.org within 7 days of purchase.
We will always be as helpful as possible. We pride ourselves on our customer service.
Please save all packaging materials and damaged goods before filing a claim.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.